Bradshaw Gass & Hope LLP is a multi-disciplinary practice in Construction Design comprising Architects, Structural Engineers, Service Engineers and Quantity Surveyors.
Bradshaw Gass & Hope is a multi-disciplinary practice in Construction Design comprising Architects, Structural Engineers, Service Engineers and Quantity Surveyors.
Bolton One-Stop-Shop

One Stop Shop and Contact Centre, Town Hall, Bolton

Client: Bolton MBC
Contractor:
G&J Seddon Ltd
Architect/Lead Consultant:
Bradshaw Gass & Hope
Structural Engineers:
Bradshaw Gass & Hope
Quantity Surveyors:
Bradshaw Gass & Hope
Services Engineers:
JR Book Ltd
Planning Supervisors:
Bradshaw Gass & Hope
Value:
£1.5million

The project was for the full refurbishment of the original Rates Hall, Cash Desk and offices of Grade 2* Listed Bolton Town Hall to create a new One Stop Shop Facility and Contact Centre.

The works were carried out in close consultation with English Heritage and involved the stripping out of a 1970s mezzanine, the original cash desks and some partition walls to create an open and inviting environment, capitalising on the full scale of the original rates hall. A curvilinear form for the new ‘insertions’ was used to retain fully the identity of the imposing original hall while giving a dynamic fluidity to the new facility. The new facility comprises a G2 ballistic rated cash desk and office with 5 service points, a general reception, 19 customer enquiry desks and 96 Contact Centre operator positions. Facilities for the disabled, public toilets and a baby change/ feeding room are also provided.

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